General Terms and Conditions


A.  General Terms and Conditions
The purpose: of these specifications is to require the furnishing and delivery of the highest quality products and services in accordance with the specifications.  All the personal information must be accurate and genuine, constitute the complete set of specification requirements and registration forms.

Applicable Laws and Regulations: According the provider of goods and/or services shall comply or available to users who are 18 years old and above. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation).  Eligibility decisions by the Company are final, binding and not subject to appeal. ACCESSING THIS SITE, YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS AND CONDITIONS OF THE SITE USER AGREEMENT and to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this Site. Legal action will be taken against anyone violating the terms and conditions of the Site User Agreement or any other applicable law or regulation.

ONE TICKET reserves the right to periodically change the terms and conditions of the User Site Agreement and it is the users’ responsibility to periodically review any and all changes made to these terms and conditions prior to each use of this Site. By using this Site, you agree in advance to accept any such changes. Your continued use of any Service following the posting of revised Terms of Use means that you accept and agree to the changes.

Equal Opportunity and Non-Discrimination:  In connection with the furnishing of products and/or services under the contract, the contractor and all subcontractors shall agree not to discriminate against any recipients of services, or employees or applicants for employment on the basis of race, religion, national origin, sex, age, disability, or veteran status.  During their engagement period and for a period of 24 months thereafter, no officer, director, employee, consultant or agent from Company or any of its affiliated companies is permitted to use the Services directly or indirectly. Our Service is only available for MALAYSIAN currently; we might open for foreigner in future.    

B. Instructions to Bidders
If you like to do any bid or any transactions, first you need to register accurate mobile number on the website in order to get a membership/user or play under an accredited merchant. We may decline from awarding a prize if a user's information is found to be inaccurate. 

We may require proof of your identity for prize winner, company need to keep for delivery proposed. Your membership allows us to more accurately identify users and avoid the possibility of false entries. Failure to provide evidence of identity or eligibility satisfactory, the Company, may at its sole discretion, suspension or termination user’s account and forfeiture of all funds in the account. User information is strictly private and confidential.  

Users expressly authorize ONE TICKET to accept each item entered as an entry out of free will and such entry validated by your payment is not refundable. You may bid one or more than one on the same item, each item will only have one winner. You may top up your ONE TICKET through Bank Transfer.

Acceptance of the Prize: We announce winners on our ONE TICKET “winner” category immediately after the winner is randomly selected; Automatic text is sent to users who win in a specific Draw. We will announced it by using user NICK NAME not Identity Card full name to ensure is private and confidential.  User will lose their won items including cash prizes if they fail to provide necessary validation information towards claiming their prizes within 48 hours. 

Marketing: ONE TICKET will email mailing push notifications/lists to notify its customers about online and live bidding and or site updates. If you are receiving a particular mailing and wish to discontinue receiving future mailings, simply unsubscribe or disable push notification on your device. 

House Rules: The entire item can decide to set bid limit in a particular game in order to curb compulsive gambling tendencies and encourage equity and fairness amongst users. The amount of limit is purely determined by management team, we set the bid limit according to item price.  

The security: of your information is your sole responsibility as you; the user will be responsible for all bid placed under your number. If at any time you feel that your number and password have been compromised due to lack of security on your part, you must notify ONE TICKET immediately. But if management found out that you manipulate the account, we will terminate your account immediately. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our company. 

Time frame: Some item are time bounded, in case the number of required bids are not completed within the stipulated time, the draw will reschedule. However, if the item was completed before stipulated time, we will draw earlier.  

Obligation of Prize winner: The Winner of any of the Prizes has the following obligations once notified of the prize. a) Identify documents and provide evidence that he owns the mobile number and code. b) Agree on the place of delivery/pick up of the Prize which is limited to locations c) Collect the Prize within maximum 7 days from the day notified. Failure to claim the prize within 15 days from the draw will lead to forfeiture by the User and the prize re-entered for a subsequent draw.
The Company is not responsible for any errors committed by the user during the registration orwhile using the service which may as a result prevent the grant of the prize.

This Site User Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof. Your use of this site marks your acceptance in full of these Terms and Conditions.

Breaches of these terms  and conditions : Without prejudice to our other rights under these terms  and conditions, if you breach these terms and conditions in any way, or if  we reasonably suspect that you have breached these terms and conditions in any way, we may: (a) Send you one or more formal warnings; (b) Temporarily suspend your access to our website; (c) Permanently prohibit you from     accessing our website; (d) Commence legal action against you, whether for breach of contract or otherwise; and/or (e) Suspend or terminate your account on our Platform.

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